Unboxing your Lane device

Current NMI Partners can purchase test and live devices from within the NMI Partner Portal.

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If you are not yet an NMI Partner but would like to purchase a test device, you can purchase devices directly from NewBold Technologies here.

Index & Accessories

When you open your Lane device package, you should find the following items:

  • 1 Lane terminal
  • 1 Multipoint Interface Cable
  • 1 Power adapter

Setting Up Your Lane 3600

Follow these steps to set up your Lane terminal:

  1. Positioning the Terminal
    • Find a suitable location: Place the terminal on a flat surface, wall, or customer stand near an electrical outlet.
    • Ensure easy access: The terminal should be within reach of your network’s Ethernet port.
  2. Connecting the Multipoint Interface Cable
    • Locate the Multipoint Port: Turn the terminal over to find the Multipoint Port on the underside of the device.
    • Attach the Cable: Connect one end of the Multipoint Interface Cable to this port.
Multipoint Interface Cable

Multipoint Interface Cable

Multipoint Port

Multipoint Port

  1. Connecting to the Internet
    • Plug in the Ethernet cable: Extend the other end of the Multipoint Interface Cable and connect it to an available Ethernet port with open internet access.
  2. Powering the Terminal
    • Connect the power adapter: Plug the provided power adapter into the Multipoint Interface Cable and then into a power outlet.
  3. Booting Up the Device
    • Power on the terminal: Once connected, the Lane 3600 will power up automatically.
    • Check the screen: The terminal should display "Unregistered" along with a rotating code. This code is essential for the registration process.
      Troubleshooting Tip: If you do not see "Unregistered" and the rotating code, your network might be blocking internet access. Contact your IT or Network Administrator to ensure that the device can connect to the internet.

Maintaining your device

Upon receipt of your terminal you should check for signs of tampering of the equipment. It is strongly advised that these checks are performed regularly after receipt. You should check, for example, that the keypad is firmly in place and that there is no evidence of unusual wires that have been connected to any parts of your terminal or associated equipment.

Follow these precautions to avoid any problems;

  • Place the terminal away from any heat source.
  • Protect from dust, vibrations, and electromagnetic radiations.
  • Do not position over a PC.
  • Do not position in close proximity to any magnetic fields or security tag deactivation systems.
  • Regularly check your terminal for any signs of tampering.
  • Do not use any other power supply. The power supply unit provided with your equipment is specially designed for this Ingenico terminal, and use of another power supply may damage your terminal.